AGENT INFRASTRUCTURE

The controls around an AI agent.

Discuss with Oliver and his team
Server racks and connected cables

An agent harness is the code that manages an agent’s tools, memory, permissions, approvals and errors. It keeps the work within defined limits.

Define the job and access

Specify inputs, outputs, allowed actions and where the agent stops. An invoice agent can compare records while finance retains payment approval.

Add controls

Check tool inputs, log outcomes, prevent duplicate actions and handle retries. Stop or ask for help when required information is missing.

Test difficult cases

Try missing fields, conflicting instructions and unusual attachments. Test untrusted document text before connecting tools that can change records.

Make failures visible

Track failed calls, blocked actions and pending reviews. Assign someone to handle them after launch.

Expand when the system works

Add capabilities after measuring reliability and cost. We build the permissions, workflow coordination, tests, budgets and human handoffs.

Make it specific to your business.

Bring one workflow. We’ll discuss where AI could help and what needs to be validated.

Explore our capabilities

Related guides

TURN AN IDEA INTO A WORKING SYSTEM

Your next step. A conversation.

Bring one bottleneck, your website and the tools your team uses. Oliver and his team will help you explore a practical next step.

Oliver Palnau, founder of Palnau Systems
Oliver PalnauFounder, Palnau Systems

Work directly with Oliver and his team.

We map the opportunity, build the system, connect your tools and help your people put it to work.

  • A free, 30-minute introductory call
  • Discuss your workflow, tools and business goals
  • Agree on a useful next step, with no obligation

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