CONNECTED SYSTEMS

Connect AI agents to your business software.

Discuss with Oliver and his team
Network cables connected to a server switch

Model Context Protocol (MCP) is a standard for connecting AI to tools and data. We build connectors that let agents use approved business systems.

List the tools the agent needs

An agent may need to find an account, read an order status or search a procedure. Define those tasks first. A direct API may be enough.

Example: prepare a customer update

The agent reads the approved account and order details, then drafts an update for your team to review.

Business needExample approved toolPotential benefit
Prepare a customer updateRead account and order statusLess time searching separate systems
Respond to a quote requestRetrieve approved product and pricing inputsFaster preparation with review retained
Support a new acquisitionMap local records to a shared workflowReusable integration work

Offer specific tools

Expose functions such as “read order status” or “prepare draft quote.” Validate the inputs and results instead of granting broad database access.

Enforce access rules

Check identity and permissions in the integration. Separate reading from changing records and require approval for consequential actions.

Handle errors and duplicate requests

Set timeouts, recovery rules and duplicate prevention. Log enough to investigate failures without storing unnecessary sensitive content.

Reuse tested connections

One connector can support several approved workflows. We build and test the connections against the tasks your business needs.

Make it specific to your business.

Bring one workflow. We’ll discuss where AI could help and what needs to be validated.

Discuss your existing systems

Related guides

TURN AN IDEA INTO A WORKING SYSTEM

Your next step. A conversation.

Bring one bottleneck, your website and the tools your team uses. Oliver and his team will help you explore a practical next step.

Oliver Palnau, founder of Palnau Systems
Oliver PalnauFounder, Palnau Systems

Work directly with Oliver and his team.

We map the opportunity, build the system, connect your tools and help your people put it to work.

  • A free, 30-minute introductory call
  • Discuss your workflow, tools and business goals
  • Agree on a useful next step, with no obligation

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